General Information

Medplus SA is about linking patients, general practitioners and specialists to high quality, patient-centred care. 

Medplus SA is a specialist centre that hosts a team of independent medical and allied health professionals, including rheumatologists, neurologists, geriatricians, infectious disease physicians and physiotherapist with musculoskeletal and sports interest.

The centre also hosts a pathology service. Please see SA Pathology website for their operating hours.

To ensure each new patient is booked with the correct specialist, please fax your referral or sent it electronically via Healthlink to MedPlus SA. Once your referral has been received, the specialist will triage your referral, and reception staff will contact you to make an appointment. Please allow up to 5 days for this process to take place. We thank you for your understanding and cooperation.
In cases where you require an urgent appointment, please ask your referring doctor to indicate this request on your referral, or to contact our specialist to discuss your case over the phone.

Your appointment

  • Please arrive 15 minutes prior to your initial appointment to fill out any necessary paperwork.

What to bring

  • Your referral letter
  • Any relevant X-rays and scans
  • Any relevant blood test results if available
  • List of medications
  • Medicare card (Pensioner or DVA Card if applicable)
  • Your Private health insurance card 
  • Claim number & details for Workers Compensation and Third Party claims

What to wear

Depending on your appointment type, you should keep a few things in mind. Wear something you are comfortable in, but also keep in mind a few other things:

  • If treatment on your knee or shoulder is required, make sure it is not restricted or covered by clothing, and that your clinician can easily access this part of your body.

Payment

You can make payment on the day of appointment via a number of methods, including:

  • Cash
  • EFTPOS
  • Visa or MasterCard

Private health insurance

  • Bring your Private health insurance card with you (if you have one for all allied health appointments, as we have HICAPS facilities and can help you claim your rebate immediately. Most insurance companies cover physiotherapy and remedial massage treatment, but the coverage and consequent “gap” will vary with each plan.

Workers Compensation and Third Party claims

  • Please provide your insurance information before booking your first appointment, including claim number and case manager information.
  • In most circumstances (except for initial commencement of physiotherapy), pre-approval of your visit will need to be obtained from the insurance company.